Legal

Privacy Policy

Last updated: June 24, 2026

AnswerPeek (“AnswerPeek”, “we”, “us”, or “our”) helps you see whether your brand shows up in AI answers — and gives you the fixes if it doesn’t. This Privacy Policy explains what information we collect when you use answerpeek.com and the AnswerPeek application (together, the “Service”), how we use and share it, and the choices and rights available to you. It applies to everyone who visits our site, signs up for an account, or signs in with Google.

By using the Service, you agree to the collection and use of information as described in this policy. If you do not agree, please do not use the Service.

1. Information we collect

Account information

When you create an AnswerPeek account, we collect:

  • Your name and email address, provided directly or via Google Sign-In.
  • If you sign in with Google, your basic Google profile information — name, email address, and profile picture — as returned by Google’s OpenID Connect / basic profile scopes (openid, email, profile). We do not request access to your Gmail, Google Drive, contacts, calendar, or any other Google data, and we do not request any sensitive or restricted Google scopes.
  • Your password, stored as a salted hash, if you sign up with email instead of Google.
  • Workspace details such as agency or client names you add to organize your reports.

Content you submit

  • Brand names, website domains, and URLs you submit to run an AI visibility check.
  • Prompts, fixes, and notes you create, edit, or save inside the product.

Billing information

Paid subscriptions are processed by our payment provider, Paddle.com Market Limited, acting as merchant of record. Paddle collects and processes your payment card details directly — AnswerPeek never receives or stores full card numbers. We receive your name, email, country, and subscription/transaction status from Paddle to manage your account.

Usage and device information

  • Pages visited, features used, links clicked, and session duration, collected via PostHog.
  • Aggregate site-traffic data collected via Google Analytics.
  • Browser type, operating system, device type, approximate location derived from IP address, and referring URL.
  • Standard server logs (IP address, timestamps, request metadata) for security and abuse prevention.

Cookies and similar technologies

We use cookies and local storage to keep you signed in, remember preferences, and understand how the Service is used (see “Usage and device information” above). You can block or delete cookies in your browser settings; doing so may affect parts of the Service that require sign-in.

2. How we use information

  • Create and authenticate your account, and let you sign in securely (including via Google).
  • Run AI visibility checks: we send the brand, domain, and generated prompts you submit — never your Google account data or password — to AI providers (OpenAI, Anthropic, and Perplexity) to query how ChatGPT, Claude, and Perplexity answer about your brand, and to generate your visibility score and fixes.
  • Operate, maintain, and secure the Service, including detecting and preventing fraud or abuse.
  • Send transactional email — account verification, password resets, billing receipts, and report-ready notifications — via our email provider, Resend.
  • Process payments, manage subscriptions, and apply usage limits via Paddle.
  • Understand product usage and improve features, performance, and reliability via PostHog and Google Analytics.
  • Respond to support requests you send us.

We do not use the information we collect, including any information obtained through Google Sign-In, to serve ads, and we do not sell personal information to third parties.

3. Google user data & the Limited Use policy

AnswerPeek’s use and transfer of information received from Google APIs adheres to the Google API Services User Data Policy, including the Limited Use requirements. Specifically:

  • We only request the minimum Google profile information needed to create and authenticate your AnswerPeek account (name, email address, profile picture).
  • We use this data solely to provide and improve the sign-in and account features of the Service — never to serve ads, and never to sell, rent, or transfer it to data brokers, advertising platforms, or any other third party for purposes unrelated to operating the Service.
  • Only a limited set of AnswerPeek personnel and automated systems necessary to operate, secure, and support the Service can access this data, and only for those purposes.
  • You can review or revoke AnswerPeek’s access to your Google account at any time at myaccount.google.com/permissions.

4. How we share information

We do not sell your personal information. We share it only with the service providers (“subprocessors”) that help us run the Service, each bound by contract to use your data only to provide their service to us:

  • Supabase — authentication, database, and storage infrastructure.
  • Paddle — payment processing, billing, and tax compliance.
  • Resend — transactional email delivery.
  • OpenAI, Anthropic, and Perplexity — generate and evaluate AI visibility checks based on the brand, domain, and prompt data you submit.
  • PostHog and Google Analytics — product and website analytics.

We may also disclose information if required by law, subpoena, or legal process, to protect the rights, property, or safety of AnswerPeek, our users, or the public, or in connection with a merger, acquisition, or sale of assets — in which case we will notify you before your information becomes subject to a different privacy policy.

5. Data retention & deletion

We retain account and content data for as long as your account is active. If you delete your account or request deletion by emailing support@answerpeek.com, we delete or anonymize your personal data and Google profile data within 30 days, except where we must retain limited records (e.g. billing history) to comply with legal, tax, or accounting obligations. Aggregated, de-identified analytics data may be retained longer.

6. Your rights

Depending on where you live (including under the GDPR and similar laws), you may have the right to:

  • Access the personal data we hold about you and get a copy of it.
  • Correct inaccurate or incomplete data.
  • Request deletion of your data (“right to be forgotten”).
  • Object to or restrict certain processing, and withdraw consent at any time.
  • Export your data in a portable format.
  • Lodge a complaint with your local data protection authority.

To exercise any of these rights, email support@answerpeek.com. We will respond within 30 days.

7. Security

We use industry-standard safeguards to protect your data, including encryption in transit (TLS) and at rest, access controls limiting who can view production data, and regular review of our subprocessors’ security practices. No method of transmission or storage is 100% secure, and we cannot guarantee absolute security.

8. International data transfers

AnswerPeek is operated from Ukraine, and our infrastructure providers (including Supabase) may process and store data in the European Union, United States, or other countries. Where required, we rely on standard contractual clauses or equivalent safeguards for cross-border transfers.

9. Children’s privacy

The Service is intended for businesses and professionals and is not directed to, and we do not knowingly collect personal information from, anyone under 16 years old. If you believe a child has provided us personal information, contact us and we will delete it.

10. Changes to this policy

We may update this Privacy Policy from time to time. If we make material changes, we will notify you by email or with a notice on the Service before the change takes effect. The “Last updated” date above reflects the most recent revision.

11. Contact us

Questions about this Privacy Policy or how we handle your data? Email us at support@answerpeek.com.