Talk to the people who build it.
No ticket queue, no chatbot. Two addresses, both read by the team — usually answered the same working day.
Before you write
support@answerpeek.com for anything about your account, a check, billing or the API. hello@answerpeek.com for plans, agency and white-label deals, partnerships and press. Both are read by the same small team, so a wrong guess costs you nothing.
On paid plans, yes — write to hello@answerpeek.com with two or three time windows in your timezone and we send a link. We keep them to 25 minutes and share notes afterwards.
Send the domain, the prompt, the engine and the date from the report header to support@answerpeek.com. We re-run the query against the stored answer and reply with what the engine returned.
support@answerpeek.com with "DPA" in the subject. Signed DPA and the current subprocessor list come back the same working day; data deletion requests are confirmed within 72 hours.
Most questions answer themselves after one check.
Run a domain through the engines first, then write us with the report in hand.